Customer Security & Privacy is a priority at Heavy Metal. The information we collect is used to improve the content of our web page, customize the content and/or layout of our page for each individual visitor, used to notify consumers about updates to our website, and used by us to contact consumers for marketing and customer service purposes. Additional privacy and security issues include:
Secure Ordering and Credit Card Security. We have taken several precautions to make your transactions secure. When you submit sensitive information via our website, the information is protected by SSL (Secure Socket Layer) technology, which encrypts the data. Once you have clicked on the checkout button, your browser looks for a digital certificate. We use GeoTrust™ as our SSL (Secure Socket Layer) digital certificate provider and to verify that HeavyMetal.com is a GeoTrust™ secure site. All sensitive information you enter during the checkout process (including credit card number, name, and address, etc.) is encrypted under this protocol while traveling the Internet
All credit card transactions are authorized securely through a reputable credit card processor.
During checkout, look for a locked key or closed padlock symbol to confirm your browser is in a secure mode. Also, in secure mode, the address will begin "https://". The "s" denotes a secure connection.
Personal Information. The personal information you have provided us and information about your order may be shared with third parties. This information may be combined with other personally identifiable information (such as demographic information) available from our records and other sources. This information will be used solely to make future marketing efforts more relevant and worthwhile, alerting you to items apt to be of interest to you, while suppressing those notices pertaining to products outside your area of interest.
We do not trade, rent, or sell email addresses. Similarly, we do not trade, rent or sell phone numbers, nor do we engage in telemarketing of any kind.
If you supply us with your postal address online you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by contacting customer service.
Telephone numbers are only used for the purpose of customer service contact concerning orders placed with Heavy Metal. We do not engage in telemarketing, nor do we disclose phone numbers or email addresses to outside parties.
Customers can access their information online by logging into their account, or by contacting customer service.
Visiting HeavyMetal.com constitutes acknowledgment and acceptance of the privacy policies described herein.
If you have additional question or concerns, please contact us, and again, thanks for shopping with Heavy Metal.